Complexity causes 50% of product returns -scientist
Half of all malfunctioning products returned to stores by consumers are in full working order, but customers can’t figure out how to operate the devices, a scientist said on Monday.
I don’t need a scientist to tell me that I’m an idiot for not being able to figure out where the CD goes into my iPod. Apple should really make it clearer. Like, they should label the CD slot “CD GOES IN HERE” or something. I mean, I just can’t wait to see how the CD gets sucked into the iPod… it’s so small! I bet it actually wraps up your CD inside it like a fajita or something.

